News & Insights

Business man with a computer monitor head

The roles and responsibilities of chief digital officers

Many organizations have created a new managerial position – the chief digital officer (CDO) – in response to the challenges and opportunities that digitalization holds. Studies show that CDOs may take important roles in digital transformation of organizations, but also that role expectations can be unclear and hard to meet. It is therefore important for organizations to understand what makes CDOs successful.

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Digital transformation Digital leadership

Big data in healthcare

Using big data analytics to improve healthcare

Big data analytics (BDA) is increasingly advocated as one of the most important IT innovations for healthcare organizations. Potential benefits include improving quality of care, reducing waste and error, and reducing the cost of care. However, healthcare organizations struggle to gain the benefits from their BDA investments. Improving the ability to exploit big data is therefore a central concern for practitioners.

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IT competence Data & Business analytics

Data analytics and visualization

Creating value from big data

Big data is heralded as the next big thing for organizations to gain a competitive edge, and it has become the focus of academic and corporate investigation due to its high operational and strategic potential. However, many big data projects provide disappointing results. It is therefore important to understand the mechanisms and processes through which big data can add value to organizations.

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Organizational agility Data & Business analytics

Two people drawing on a whiteboard

The changing role of the IT department

As IT is increasingly embedded in products and services, customer and supplier relationships, and business processes, the role of the IT department expands to impact core functions and business strategies. This may require changes in work processes, structures, and competence requirements.

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Information systems strategy IT competence Digital transformation

Ability, skill, intelligence, competence, experience, expertise, capability

Improving performance by developing competence of IT staff

The competence of IT staff is shown to positively affect strategic alignment and organizational agility. Investing in IT assets and competence is therefore important, but also involves risk of producing rigidity.

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IT competence Business – IT alignment

100 US Dollar Banknotes

The productivity paradox of information technology

The productivity paradox of information technology refers to an observed inconsistency between technological advances and productivity growth. Many studies show that information technologies have no effect on performance in an off themselves – rather, they must be combined with other organizational resources to create competitive advantage.

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Organizational agility Information systems strategy IT and innovation Business – IT alignment

Antique phones

Responding to disruptive digital innovation

Digital innovations challenge the existence of traditional organizations and cause severe systemic effects in industries and markets. Building capabilities to respond to such digital disruptions is therefore a central concern for many organizations.

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Organizational agility IT and innovation Digital transformation Digital leadership

Bridging research and practice

Improving the value of strategic IS research for practitioners

Many information systems scholars address issues that are of high practitioner concern, and results from collective research efforts can provide meaningful advice to practitioners in areas of high strategic importance. This requires effective exchange of relevant knowledge between researchers and practitioners.

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Information systems strategy Business – IT alignment Digital transformation Digital leadership

Clear light bulb on black chalkboard

Use of ICT to tap on external resources for innovation

Many studies show that organizations’ innovation performance can be improved by use of knowledge from external sources. How can ICT enable efficient management and integration of external knowledge?

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IT and innovation


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