News & Insights related to Digital transformation

Business man with a computer monitor head

The roles and responsibilities of chief digital officers

Many organizations have created a new managerial position – the chief digital officer (CDO) – in response to the challenges and opportunities that digitalization holds. Studies show that CDOs may take important roles in digital transformation of organizations, but also that role expectations can be unclear and hard to meet. It is therefore important for organizations to understand what makes CDOs successful.

Read more


Digital transformation Digital leadership

Two people drawing on a whiteboard

The changing role of the IT department

As IT is increasingly embedded in products and services, customer and supplier relationships, and business processes, the role of the IT department expands to impact core functions and business strategies. This may require changes in work processes, structures, and competence requirements.

Read more


Information systems strategy IT competence Digital transformation

Antique phones

Responding to disruptive digital innovation

Digital innovations challenge the existence of traditional organizations and cause severe systemic effects in industries and markets. Building capabilities to respond to such digital disruptions is therefore a central concern for many organizations.

Read more


Organizational agility IT and innovation Digital transformation Digital leadership

Bridging research and practice

Improving the value of strategic IS research for practitioners

Many information systems scholars address issues that are of high practitioner concern, and results from collective research efforts can provide meaningful advice to practitioners in areas of high strategic importance. This requires effective exchange of relevant knowledge between researchers and practitioners.

Read more


Information systems strategy Business – IT alignment Digital transformation Digital leadership


Topics

Article reviews related to Digital transformation

How do chief digital officers pursue digital transformation activities? The role of organization design parameters

Anna Singh.  Patricia Klarner.  Thomas Hess.  (2020),  Long Range Planning , 53 (3)

This study investigates how Chief Digital Officers (CFOs) can pursue digital transformation (DT) activities in their organizations. It emphasizes the locus of responsibility for activities relating to DT and their organizational structuring, and the horizontal coordination mechanisms used by CDOs.


Digital transformation Digital leadership

Chief digital officers: An exploratory analysis of their emergence, nature, and determinants

Sven Kunisch.  Markus Menz.  Robert Langan.  (2020),  Long Range Planning

This article investigates the emergence of the chief digital officer (CDO) position, potential variations of this role, and the conditions under which firms choose to have this position.


Digital transformation Digital leadership

Chief digital officers: An analysis of the presence of a centralized digital transformation role  

Sebastian Firk.  André Hanelt.  Jana Oehmichen.  Michael Wolff.  (2021),  Journal of Management Studies

This study investigates how the decision to centralize digital transformation responsibilities (by appointing a chief digital officer - CDO) is related to transformation urgency and coordination needs of organizations.


Digital transformation Digital leadership

Aligning with new digital strategy: A dynamic capabilities approach

Adrian Yeow.  Christina Soh.  Rina Hansen.  (2018),  Journal of Strategic Information Systems , 27 (1) , 43-58.

This article examines the IT alignment process in an organization that augments its pure business-to-business model with an Internet-based business-to-consumer digital strategy. It seeks to answer the question of how the aligning process unfolds through organizational actions in a digital strategy context.


Information systems strategy Digital transformation Business – IT alignment

Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal

Karl S.R. Warner.  Maximilian Wäger.  (2019),  Long Range Planning , 52 (3) , 326-349.

This article explores how incumbent firms in traditional industries build dynamic capabilities for digital transformation. The study emphasizes the senior leader’s point of view on the practice of strategic activities for digital transformation.


Digital transformation Digital leadership IT competence

Digital transformation strategy making in pre-digital organizations: The case of a financial services provider

Simon Chanias.  Michael D. Myers.  Thomas Hess.  (2019),  Journal of Strategic Information Systems , 28 (1) , 17-33.

This article reports on a study of the processes of dynamic and emergent strategy making related to formulating and implementing a digital transformation strategy in a pre-digital financial services organization


Information systems strategy Digital transformation Digital leadership

Paradoxes and the nature of ambidexterity in IT transformation programs

Robert Wayne Gregory.  Mark Keil.  Jan Muntermann.  Magnus Mähring.  (2015),  Information Systems Research , 26 (1) , 57-80.

This article discusses tensions related to goals and priorities that managers need to resolve in IT transformation programs. These tensions are related to the need for managers to mutually accommodate business and IT interests, and balance short-term operational IT contributions and long-term efforts to revamp the IT-platform.


Digital transformation Digital leadership

Embracing digital innovation in incumbent firms: How Volvo Cars managed competing concerns

Fredrik Svahn.  Lars Mathiassen.  Rikard Lindgren.  (2017),  Management Information Systems Quarterly , 41 (1) , 239-253.

This article discusses how incumbent organizations must manage four interrelated competing concerns as they embrace digital innovation.


IT and innovation Digital transformation