IT capabilities
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Article reviews related to IT capabilities

Paradoxes and the nature of ambidexterity in IT transformation programs

Robert Wayne Gregory.  Mark Keil.  Jan Muntermann.  Magnus Mähring.  (2015),  Information Systems Research , 26 (1) , 57-80.

This article discusses tensions related to goals and priorities that managers need to resolve in IT transformation programs. These tensions are related to the need for managers to mutually accommodate business and IT interests, and balance short-term operational IT contributions and long-term efforts to revamp the IT-platform.


Digital transformation Digital leadership

Leveraging customer involvement for fueling innovation: The role of relational and analytical information processing capabilities

Terence J. V. Saldanha.  Sunil Mithas.  M. S. Krishnan.  (2017),  Management Information Systems Quarterly , 41 (1) , 367-396.

This article seeks to increase the understanding of how IT enables customer-focused innovation in organizations. It examines how IT capabilities affect the relationship between customer involvement and innovation.


IT and innovation

Information systems use as strategy practice: A multi-dimensional view of strategic information system implementation and use  

Viktor Arvidsson.  Jonny Holmström.  Kalle Lyytinen.  (2014),  Journal of Strategic Information Systems , 23 (1) , 45-61.

This article discusses challenges of implementing strategic change associated with information system implementation and use. The concept of strategy blindness is used to describe the incapability of an organization to realize the strategic intent of implemented, available system capabilities.


Information systems strategy Business – IT alignment

Information technology competencies, organizational agility, and firm performance: Enabling and facilitating roles

Anindita Chakravarty.  Rajdeep Grewal.  Vallabh Sambamurthy.  (2013),  Information Systems Research , 24 (4) , 976-997.

This article investigates the relationship between IT competencies and two types of organizational agility (adaptive and entrepreneurial). It shows that the impact of IT competencies depends on the level of environmental dynamism. The empirical context of the study is business-to-business electronic marketplaces.


Organizational agility IT competence

Enabling firm performance through business intelligence and analytics: A dynamic capabilities perspective

Russell Torres.  Anna Sidorova.  Mary C. Jones.  (2018),  Information & Management , 55 (7) , 822-839.

This study examines the relationship between firm performance and business intelligence and analytics (BI&A), which is defined as a variety of organizational information practices that rely on the use of information technologies and involve the application of analytical techniques.


IT competence Data & Business analytics Organizational agility

A study of IS assets, IS ambidexterity, and IS alignment: The dynamic managerial capability perspective

Jeffrey C.F. Tai.  Eric T.G. Wang.  Hsi-Yin Yeh.  (2019),  Information & Management , 56 (1) , 55-69.

This study investigates factors supporting IS-business alignment, which is understood as the alignment of information systems with required strategic decision support and operational support.


Information systems strategy IT competence Business – IT alignment

IT assets, organizational capabilities, and firm performance: How resource allocations and organizational differences explain performance variation

Sinan Aral.  Peter Weill.  (2007),  Organization Science , 18 (5) , 749-883.

The study seeks to explain firm level variations in the returns to IT investments and investigates how IT investment allocations and IT capabilities influence performance.


Information systems strategy IT competence



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