How big data analytics enables service innovation: Materiality, affordance, and the individualization of service  

Christiane Lehrer.  Alexander Wieneke.  Jan vom Brocke.  Reinhard Jung.  Stefan Seidel.  (2018),  Journal of Management Information Systems , 35 (2) , 424-460.

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This article reports on case studies of four organizations from the insurance, banking, telecommunications, and e-commerce (travel) industries. The study shows how technologies supporting big data analytics (BDA) enable innovation in terms of improved service individualization.

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IT and innovation Data & Business analytics

Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal

Karl S.R. Warner.  Maximilian Wäger.  (2019),  Long Range Planning , 52 (3) , 326-349.

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This article explores how incumbent firms in traditional industries build dynamic capabilities for digital transformation. The study emphasizes the senior leader’s point of view on the practice of strategic activities for digital transformation.

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Digital transformation Digital leadership IT competence

Aligning with new digital strategy: A dynamic capabilities approach

Adrian Yeow.  Christina Soh.  Rina Hansen.  (2018),  Journal of Strategic Information Systems , 27 (1) , 43-58.

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This article examines the IT alignment process in an organization that augments its pure business-to-business model with an Internet-based business-to-consumer digital strategy. It seeks to answer the question of how the aligning process unfolds through organizational actions in a digital strategy context.

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Information systems strategy Digital transformation Business – IT alignment