Digital transformation strategy making in pre-digital organizations: The case of a financial services provider

Simon Chanias.  Michael D. Myers.  Thomas Hess.  (2019),  Journal of Strategic Information Systems , 28 (1) , 17-33.

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This article reports on a study of the processes of dynamic and emergent strategy making related to formulating and implementing a digital transformation strategy in a pre-digital financial services organization

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Information systems strategy Digital transformation Digital leadership

How do chief digital officers pursue digital transformation activities? The role of organization design parameters

Anna Singh.  Patricia Klarner.  Thomas Hess.  (2020),  Long Range Planning , 53 (3)

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This study investigates how Chief Digital Officers (CFOs) can pursue digital transformation (DT) activities in their organizations. It emphasizes the locus of responsibility for activities relating to DT and their organizational structuring, and the horizontal coordination mechanisms used by CDOs.

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Digital transformation Digital leadership