TECHNOLOGY & ORGANIZATION


Technology ? Performance Technology ? Performance

How do information and communication technologies (ICTs) provide value to organizations ?

Based on research published in top journals, Tonecto presents advice on how organizations can use ICT to improve their performance.



Business man with a computer monitor head

The roles and responsibilities of chief digital officers

Many organizations have created a new managerial position – the chief digital officer (CDO) – in response to the challenges and opportunities that digitalization holds. Studies show that CDOs may take important roles in digital transformation of organizations, but also that role expectations can be unclear and hard to meet. It is therefore important for organizations to understand what makes CDOs successful.

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Big data in healthcare

Using big data analytics to improve healthcare

Big data analytics (BDA) is increasingly advocated as one of the most important IT innovations for healthcare organizations. Potential benefits include improving quality of care, reducing waste and error, and reducing the cost of care. However, healthcare organizations struggle to gain the benefits from their BDA investments. Improving the ability to exploit big data is therefore a central concern for practitioners.

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Data analytics and visualization

Creating value from big data

Big data is heralded as the next big thing for organizations to gain a competitive edge, and it has become the focus of academic and corporate investigation due to its high operational and strategic potential. However, many big data projects provide disappointing results. It is therefore important to understand the mechanisms and processes through which big data can add value to organizations.

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Two people drawing on a whiteboard

The changing role of the IT department

As IT is increasingly embedded in products and services, customer and supplier relationships, and business processes, the role of the IT department expands to impact core functions and business strategies. This may require changes in work processes, structures, and competence requirements.

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Ability, skill, intelligence, competence, experience, expertise, capability

Improving performance by developing competence of IT staff

The competence of IT staff is shown to positively affect strategic alignment and organizational agility. Investing in IT assets and competence is therefore important, but also involves risk of producing rigidity.

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Antique phones

Responding to disruptive digital innovation

Digital innovations challenge the existence of traditional organizations and cause severe systemic effects in industries and markets. Building capabilities to respond to such digital disruptions is therefore a central concern for many organizations.

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Clear light bulb on black chalkboard

Use of ICT to tap on external resources for innovation

Many studies show that organizations’ innovation performance can be improved by use of knowledge from external sources. How can ICT enable efficient management and integration of external knowledge?

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Recently added article reviews

Chief digital officers: An analysis of the presence of a centralized digital transformation role  
Sebastian Firk.  André Hanelt.  Jana Oehmichen.  Michael Wolff.  (2021),  Journal of Management Studies

Digital transformation Digital leadership


Chief digital officers: An analysis of the presence of a centralized digital transformation role  
Sebastian Firk.  André Hanelt.  Jana Oehmichen.  Michael Wolff.  (2021),  Journal of Management Studies

Digital transformation Digital leadership


Toward the development of a big data analytics capability
Manjul Gupta.  Joey F. George.  (2016),  Information & Management , 53 (8) , 1049-1064.

Data & Business analytics


Toward the development of a big data analytics capability
Manjul Gupta.  Joey F. George.  (2016),  Information & Management , 53 (8) , 1049-1064.

Data & Business analytics